Shipping & Delivery
Free Singapore Delivery · 1–3 Days to Process · Tracking Provided
We know waiting for a new pair of shoes can feel like forever — especially when little feet are ready for their next adventure. We’ll do our best to get your order packed and on its way as quickly as possible.
Singapore Delivery
Delivery Fee
Good news — delivery is free for all Singapore orders.
Order Processing
Orders are typically processed and prepared for delivery within 1–3 business days.
Once your order has been dispatched, you’ll receive an email with your tracking details.
Delivery Time
After dispatch, delivery typically takes around 2–4 business days within Singapore.
Please note that delivery times are estimates and may take a little longer during peak periods, public holidays, or due to unexpected courier delays.
Tracking Your Order
Once your parcel is on its way, we’ll send the tracking details to the email address used for your order.
You can use the tracking link to follow your parcel and check the latest delivery status.
Delivery Partners
We arrange our deliveries through EasyParcel, which connects us with trusted courier partners in Singapore.
The courier assigned to your order may vary depending on availability and the delivery service selected for your shipment.
Please Check Your Delivery Details
Before placing your order, please make sure your delivery address, contact number and recipient details are correct.
If you notice a mistake after placing your order, please contact us as soon as possible. We’ll do our best to update the details before your parcel has been dispatched.
Once an order has been handed over to the courier, we may not be able to make changes to the delivery information.
Missed or Unsuccessful Deliveries
If a delivery cannot be completed due to an incorrect or incomplete address, an unreachable recipient, or other information provided at checkout, additional delivery charges may apply for redelivery.
If you’re having trouble receiving your parcel, just get in touch and we’ll be happy to help where we can.
Delays
Occasionally, deliveries may take a little longer due to circumstances outside our control, such as high order volumes, public holidays, weather conditions or courier delays.
If there’s a significant issue with your shipment, we’ll do our best to keep you updated.
Haven’t Received Your Order?
If your tracking shows no updates for an extended period, or your parcel is marked as delivered but you haven’t received it, please:
- Check around your delivery location or with anyone who may have received the parcel on your behalf.
- Check the latest update through your tracking link.
- Contact us at [email protected] with your order number if you still need help.
We’ll be happy to look into it with the courier.
International Shipping
At the moment, Mollie Kids ships within Singapore only.
We’d love to reach more families in the future, so keep an eye on our website and social channels for updates.